1.56 Digital Free-form Progressive Aspheric Optical Eyeglasses Prescription Lenses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Dangerous Mistake & A Customer Service Nightmare 🤢
I'm writing this as a warning about my recent terrible online shopping experience. I needed a pair of safety glasses for work, and what I received was a health hazard. My whole ordeal can be summarized simply: they sent me the wrong prescription safety glasses, causing dizziness and nausea. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t in touch with anyone. I recommend buying from another company even if it’s a few more dollars. After days of feeling sick, I finally broke through their automated systems to speak with someone and demand a resolution.
Customer: I finally get a real person! Your company sent me the wrong prescription. I've been getting dizzy and nauseous because of your dangerous mistake! I've been trying to reach someone for days.
CS Rep: I am so sorry to hear that; that is completely unacceptable. Your health and safety are our top priority. Can you please provide me with your order number so I can look into this immediately?
Customer: It's order #582910. This isn't just an inconvenience; you sent me the wrong medical device. How does a mistake like this even happen with something so important?
CS Rep: Thank you for that. I see your order, and I sincerely apologize for this serious error. We will remake and send a corrected pair via expedited shipping at no cost to you, and I will also process a full refund for this purchase for the trouble we’ve caused.
Customer: A full refund and a new pair? So I won't be charged anything for the replacement or the rush shipping?
CS Rep: That is correct. I am placing the corrected order for you right now and initiating the full refund to your original payment method. You will receive an email confirmation for both within the hour.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Health Hazard to a Holy Grail: How This Company Restored My Faith in Buying Glasses Online! ✨
It's truly amazing what a difference the right pair of lenses can make. I remember the days of struggling with dizzying distortions and a frustratingly narrow field of vision. The game-changer for me was discovering the incredible technology behind what are essentially HD Progressive Lenses. They are meticulously crafted using a digital free-form process, which results in a wider, clearer view and a remarkably smooth transition between distances. If you're ready to upgrade your visual experience and say goodbye to the limitations of traditional lenses, you need to see the innovation that made my crystal-clear vision possible. I almost swore off buying glasses online forever after my last experience. 😤 Another company sent me safety glasses with a completely wrong prescription, making me dizzy and nauseous for days. It was a health hazard! Trying to contact their customer service was a nightmare of endless automated systems and unreturned emails. I felt so helpless and frustrated. ðŸ˜
After that disaster, I was incredibly hesitant to try again. 🤔 But a friend recommended Mozaer.com, insisting their customer service and quality were on another level. I decided to give it one last shot, and I am so glad I did. I had a few questions about my prescription before ordering, so I used their online chat. My experience mirrors what another reviewer posted: "I had an amazing experience with Wesley he took a lot of time in helping me and making sure I am making the right decision." He was patient and thorough, which immediately put my mind at ease.
The glasses arrived quickly, and the prescription was absolutely perfect. ✨ The quality of the frames and lenses is fantastic, especially for such a great price. The whole process was smooth and stress-free. My husband was so impressed that he’s now browsing for his own pair of mens glasses reading on their site. Mozaer.com has completely restored my faith in buying eyewear online. 😃 I can't recommend them enough
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